Any change of ticket to a different date (or other change to any of the details of a ticket) must be made in accordance with the conditions applicable to that particular fare type, and may be subject to exchange and service fees where applicable and the payment of the difference in the fare. Travel Insurance Claims Department; PO Box 451; . 0000039426 00000 n 0000204939 00000 n Electronic tickets will be sent to your nominated email address or can be accessed via our website: www.eurostar.com. ?,HR 0000206901 00000 n Licensed firearms under section 2 of the Firearms Act 1968 and/or any local applicable regulation. Eurostar reserves the right to terminate the validity of the promotional code at any time. Does anyone have experience of the *comprehensive* travel insurance offered as an extra? How to Get Eurostar Refunds | Step-by-Step Guide ComplaintsAny complaints should be addressed to our Customer Care department in writing(for contact details, see our websitecontact-us/eurostar-contact-details?faq). EHIC does not cover air ambulances or repatriation by private ambulance (ta && ta.queueForLoad ? 0000017662 00000 n If you have submitted a claim to our Traveller Care department but are unsatisfied with the response, or if you have not received any response within the three-month delay, you can contact in English or French the Mdiation SNCF Voyageurs either online on the following link: https://mediation.sncf-voyageurs.com/ or by post to:, Mdiation SNCF Voyageurs ,TSA 37701 59973 Tourcoing Cedex France. 1. Law, Jurisdiction of Courts and LanguageSubject to any mandatory national laws, these Conditions of Carriage and all non-contractual obligations arising from them or connected with them will be governed by English law. Eurostar will not be liable for any passenger failing to make the departure time indicated on their tickets. 0000175997 00000 n All tickets offered under this promotion are non-exchangeable (i.e. Your policy does not cover all possible events and expenses. 55. 0000158647 00000 n . 0000276279 00000 n By applying for Eurostar train tickets under this promotion you will be deemed to have read and understood the Eurostar International Limited Conditions of Carriage and the Eurostar International Limited Conditions of Sale and agreed to be bound by them. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Claim for meals, accommodation and other covered expenses if you experience unexpected delays. 0000225009 00000 n you can purchase travel insurance directly from EurostarTM even if you are not using us for your travel arrangements.

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