You cant say that headphones cause more communication issues than earbuds, because they actually cause fewer. And while productive without, more productive with. Alisons answer touched on it vis-a-vis what the expectations of the position are but if the expectation really is drop everything whenever somebody comes to the desk that may point to a deeper process dysfunction. Someone might work in a small IT department that supports internal clients and also performs maintenance and upgrades that require some time to concentrate. I use headphones at work, because earbuds hurt my ears after a little while. if Im the smartest, most knowledgeable person in the room who has all the answers to everything, Ive done a terrible job of hiring my team. . It is an ableist mindset. Maybe I read the question wrong. I use them if I need to listen to a voicemail message or a video for work, and then I just leave them on until I remember that I can take them off. i would leave, thats ridiculous. and for the third time I will ask, theres a brief waiting period for the employee to remove the headphones and acknowledge the person. Like wow, what other arbitrary bs rules are you going to start implementing cause ~you just dont like it~. Be thankful for the graces youve been given in life and dont attack those who are already down. Its actively awful. It wasnt but the males eyes opened, mouths dropped and manager said oh yeah you can leave right now lol. It is earphones this time, maybe next employee doesnt like his hours or his work. A heads-up on Slack that theyre dropping by in a few to touch base about XYZ? If I have to block out everything on my own (without the earbuds), then I really DO block out EVERYTHING. Should You Allow Your Hourly Workforce to Use Headphones on the Job Our workplace has specifically told management that they should never ask the details of a medical problem, except for how it impacts on work ability. Headphones shouldnt be worn while walking around the workplace, and they shouldnt be worn when using potentially dangerous equipment. Sure, if she wants to. Open-mouth lip-smacking gum-chewing in the lab where we work with E. coli bacteria and toxic-ass chemicals. OP2: You really need to dial it way back. Im sure this LW would find me a very frustrating employee. The OPs employees may or may not be the same, but it might be worth considering. I think I would be pretty solidly unhappy if I didnt have my headphones to make people pause and think about how important their question really is!!

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