Having had a late start and 2 young children they decided to stay overnight in Ohio. Submit a complaint and get your issue resolved. On my credit card I had a charge for $1955.28 listed as CCI*Hotel Res. Later I got a text and email indicating that my total bill was $146.00 which included a $50+ for a membership. On my departing receipt from the hotel, the $521.80 charge did not show up. As in #3 Getaroom are a prepay site. February [protected] So basically this is a company who is stealing peoples money with no consequences. CcI reservations did the same to us and worse! Its worth it. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Just a heads up for people if its not the name of the hotel you are looking to book and a local phone # do not contact themGUARANTEED You will be friggin scammed . Even if you don't reach out to the hotel while you're booking, it's worth contacting the property before you arrive. They referred me to their relocation specialists who spent two hours trying to find me accommodations. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. We repeated our complaints. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. > They should have told you about any service charge but if challenged I expect they will suggest this is indicated on their website within their booking terms and your call to their number was from their website so you should be aware. If however you were charged on your visa and the charge stands, and no reservation made then you should be able to now apply for a refund via your card provider for the non provision of a service/goods received. When you book a hotel room or an airline ticket, your credit card is charged some days before you check-in. I made reservations for a hotel room with what I thought was the hotel, but it was instead with this CCI Hotel Res 800-468-3578 on the 13th of April. Arriving Saturday, June 19 and checking out Tuesday, June 22nd. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with CCI Hotel Reservations. I booked thru you not knowing its not the motel website, you charges me a 19.99 for the transactions details and then charged my reservation charges of 312.65. when i got to motel on April 16 and left on the 19th my charges was lower it has been two weeks and still haven't seen a refund to my differences. You paid Peter to pay Paul..Peter will charge you. I am out $141.98 Number. When you call the 800# its hangs up on you.

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